본문 바로가기

The Shilla Duty Free

페이스북
페이스북
인스타그램
인스타그램
Go online mall

Customer Service

call number notice

+82-2-2639-6000

09:00~19:00 (Open all year round)

FAQ

FAQ 구분, 제목을 알 수 있음
Number Title
1 Can anyone shop in a duty free store?
2 When can I shop in a duty free store?
3 How can I collect my items?
4 How can I change or refund my purchase?
5 Should person who departs and person who purchases match?
6 Can I change the name of ordering person after making the order?
7 How can I change the departure date? How can I collect my item if the departure airport was changed on my departure day?
8 Can I pick up my items if the passport number I used to make an order differed from the number on the passport I currently carry?
9 What happens if I didn't collect my item on my departure? Can I cancel the order?
Your search "title" did not match any products.