Did you fail to get your question answered with FAQs?
We would like to address your questions or any inconveniences you may have experienced while using The Shilla Duty Free and reflect your opinion submitted through suggestions/compliments. The Shilla Duty Free appreciates your kind attention.
If you want to cancel or refund your order, please write your order number on the subject or message.
Do you want to make 1:1 customer inquiry?
May use 1:1 Customer Inquiry after membership registration and log-in
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Membership registration and log in
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Select a store and inquiry catetory
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Confirm or directly enter personal information
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Enter subject and message for 1:1 customer
inquiry -
Submission completed and a reply is
requested
This is the reply to your 1:1 customer inquiry.
| Number | Duty free shop | Inquiry category | Subject | Date | Reply |
|---|---|---|---|---|---|
| Please log-in to gain access | |||||
