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Seoul (Head office)

Over 550 famous brands, rich best products, spacious leisure space

  • Business Hour

    09:30~21:00

  • Customer Service

    +82-2-2639-6000

  • Address

    249, Dongho-ro, Jung-gu, Seoul.

Seoul (Head office)

Customer Service

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  • For after-sales service (Korean Standard Time)
  • Open all year around 09:00 - 18:00
  • Phone +82-2-2639-6000

Anonymous My Shilla

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  • Offline Membershipsilver
  • Online Memberships1
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Note when purchasing duty free items

  • Purchase and exemption limit
    - There is no purchase limit for foreigners leaving Korea.
  • Bringing duty-free items to Korea
    - When entering Korea, if you exceed the allowable duty-free limit of travel, you must pay the tax after voluntarily declaring to customs.
    - If not declared voluntarily, additional tax may be levied or subject to penalties under the customs law.
    - When entering Korea by carrying duty-free items, the total amount of duty-free purchase is up to $ 600.
  • Exchange/refund
    - You can request an exchange refund via international mail directly from overseas. If you enter Korea with more than $ 600 of duty-free goods, you will be entitled to an exchange refund only by declaring your goods at the customs office.
  • Guides on the tax amount
    - When the goods are imported exceeding the exemption range, the estimated tax amount can be checked through "Customs tax website" (www.customs.go.kr) with "Estimation of estimated tax amount".