If you apply for the Available Notice, we will notify you by SMS or Email as soon as the product is re-arrived.
You can use your mileage up to 20% of the listed price depending on the company/brand policies.
MONTBLANC Brand Shop
|Caution||Warranty Period: 24 months from the date of purchase. Free A/S is not applicable for the damage caused by the customer's negligence or abrasion by usage due to the characteristics of the materials even if it happened during the warranty period. A/S request at the Duty-Free is not possible.|
|Quality Assurance Standard||24 months from the date of purchase.
1. Please check the product at the pick-up counter as it is difficult to get exchanged or refunded for the duty-free products.
2. Free A/S is provided for product defect within the warranty period. Any other A/S and warranty services are charged with a fee.
3. Please beware that you must leave a note at the <Note> section of the payment stage for the wrapping service.
(In case of a mobile, click on the departure details to leave a note)
Wrapping service is not provide for bags, refills and watch products. Please take this into consideration for your shopping.
4. Case may get damaged during delivery process.
5. Engraving service is not provided at the Duty-Free Shop.
You may get engraved at the Montblanc Boutique in department stores by bringing the product and warranty statement with you. The service will be charged with a fee.
A fee of 35,000KRW for leather products and 25,000KRW for pen products will be charged for the products that could receive engraving. (only initial engraving is possible for the leather products)
It could take from two weeks to three weeks, which could change depending on the circumstances of the boutique. Please contact the boutique before visiting.
6. Strap cutting service is not provided for the belt. (Please refer to the self-cutting manual. Not possible at the department store.)
7. All the leathers originate from Italy. The place of origin changes depending on where the leather was processes lastly. (Italy, Germany, Spain)(It is not possible to choose the place of origin).
8. Emblem is a circular logo which embodied 6 valley on the mountain. It does not have additional apex.
As the emblem is attached manually by operating a machine which puts pressure to fix the emblem on the product, the location could get out a little from the center.
9. A/S request cannot be made at the duty-free shop. Please bring the warranty statement with you and visit the nearest Montblanc Boutique.
10. Koreans departing abroad could purchase up to $5000.
Up to $600 of the products you bought abroad, including the once you bought from duty-free shop, are tax free. If you bought more than $600, report to the customs and pay the tax.
Following the Customs Act and related laws, it is not possible to get refunded for the products that costs over $600 after the entrance.
If you want a refund for a product that cost over $600, you have put it in custody with the customs or make a request through international mail from abroad after departing from Korea. (Only the new products that were not used could get refunded)
Please check on the http://www.customs.go.kr for more information on the tax and estimated tax.
11. The caution details are not provided at the store.
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