Shopping Guide

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Shopping Guide

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Prepare shopping 1

Terms of using
duty free

All customers with confirmed departure to overseas may use The Shilla Duty Free.
Please carry your passport and e-ticket with the departure information.

Prepare shopping 2

Limit of purchasing
duty free

Please be assured to comply with the customer's customs law.
It is illegal to purchase duty free goods for or on someone else's behalf under the customs law, and the breach of the law may lead to the punishment of both the carrier and the client.

Prepare shopping 3

Guidance to
The Shilla Duty Free
membership grades

신라 멤버십 등급별 안내 표
Level	Criteria	Discount Rate	Special benefits
BLACK PRESTIGE	Selected based on the company's standards Selection Date : Once a year Level lasts until : 1 year	Up to 20% Discount	S.Rewards accrual rate (Offline : 0.5% / Online : 0.1%) Commemorative Gifts VVIP Lounge usage of Seoul branch Priority pick-up service at Incheon/Jeju Airport $15 Plus Mileage
BLACK	Until Oct 31 of the past year, Earning more than 20,000P in the recent 3 years Selection Date : Once a year Level lasts until : 1 year	Up to 20% Discount	S.Rewards accrual rate (Offline : 0.5% / Online : 0.1%) Commemorative Gifts $15 Plus Mileage
DIAMOND	Earning more than 6,000P in the recent 2 years Selection Date : Everyday Level lasts until : 1 year	Up to 20% Discount	S.Rewards accrual rate (Offline : Cosmetics & Perfumes 0.5%, ETC 0.3% / Online : 0.1%) $15 Plus Mileage
GOLD PLUS	Earning more than 2,000P in the recent 2 years Selection Date : Everyday Level lasts until : 5 years	Offline : Up to 15% Discount Online : Up to 20% Discount	S.Rewards accrual rate (Offline : Cosmetics & Perfumes 0.5%, ETC 0.3% / Online : 0.1%) $10 Plus Mileage
GOLD	Earning more than 1,000P in the recent 2 years Selection Date : Everyday Level lasts until : 5 years	Up to 15% Discount	S.Rewards accrual rate (Offline : Cosmetics & Perfumes 0.5%, ETC 0.1% / Online : 0.1%) $7 Plus Mileage
SILVER	Membership Sign Up (Earning more than 200P in the recent 2 years) Selection Date : Everyday Level lasts until : 5 years	Up to 10% Discount	S.Rewards accrual rate (Offline : Cosmetics & Perfumes 0.5%, ETC 0.1% / Online : 0.1%) $5 Plus Mileage
BRONZE	Membership Sign Up Selection Date : Everyday	-	-

The Shilla Duty Free Membership is the Online/Offline Integrated Membership.
The membership level is selected based on the purchase amount (membership discount and coupon application amount) completed within a certain period of time, and 1P required for level selection is accumulated when purchasing $1.

* However, for sales purchased with a group number, level points are calculated according to a separate standard.
If the membership level maintenance standards are not met, the level may be degraded, and the point accumulation rate and benefits for each level may change according to our policy.

* ex. Purchases of $6,000 in net sales in the last two years can be upgraded to Diamond level with 6,000P.
Plus Mileage, offered as benefits by levels, can be used on online purchases of $200 or more

Hotel Shilla /
249, Dongho-ro, Jung-gu, Seoul /
CEO Boojin Lee /
Business Registration Number 203-81-43363

FOLLOW US ON

Consumer Centered Management
CCM Certification
KMAC Ranked 1st I Korea Customer
Statisfaction Index in 2023 (2013~ 2023)
Ranked 1st in 2024 National Customer
Satisfaction Index for Duty Free Brand
[Scope of Certification] Operation of Online & Offline Shilla Duty Free Service
[Period of Validity] 2022.12.11 ~ 2025.12.10

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