- Customer Service
(Open weekdays) - Business Hours 09:00~18:00 (Korean Standard Time)
- Phone +82-2-2639-6000
The Shilla Duty Free Account Dormancy release guide
Dear our valued customers,
On September 15, 2023, the personal information validity period system was abolished due to the revision of the Personal Information Protection Act.
As a result, the Shilla Duty Free's personal information operation policy will be changed as below, and your account will be released from dormancy.
- · Starting Date: Release dormant status sequentially from May 2024
Reviced contents | - Even if you do not use The Shilla Duty Free Service for a long time, you will not be converted to a dormant member. |
instructions | "To update your information that has changed during the dormant period so that it can be used more safely Please update the membership information." |
The Shilla Duty Free Shop will always strive to provide satisfactory shopping experience for all customers.
Best regards, The Shilla Duty Free.
* The consent history for receiving advertising information is maintained before switching to a dormant account.
* The consent to receive advertising information can be changed in The Shilla Duty Free website login> my shilla> Member Information Change menu.