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NEOSTRATA

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NEOSTRATA Problem Dry Skin Cream

REF.NO NSPC100 / SKU.NO 243410000001

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Problem Dry Skin Cream

Price: $43

Price for online member: $40.85(5%OFF)

Quantity: - +

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NEOSTRATA

If you get a functional permission without harmful ingredients, will you or I be cosmeceutical?

Cosmetics, it's not that easy.

If you want to see the skills, look at the history.

Neostrata was born in 1974 when two renowned international dermatologists first discovered the effects of AHA. Since then, Neostrata's mission has been only to reconstruct the skin through cutting-edge science.

Over the past 40 years, the discovery of landmark new technologies has not stopped. Innovative ingredients such as PHA with Bionic Acid, Neoglucosamine, and Aminophyll are the result.

Today, Neostrata is loved in over 90 countries around the world.

Also through dermatologists and pharmacies.

Cosmetics recognized as an innovative brand by dermatologists around the world,

You will admit it too.

If you can't solve your skin problems, leave it to Neostrata.

Neostrata guarantees predictable and reliable results.

NEOSTRATA Brand Shop

Product details

Product details
Weight,Volume	100ml
Main Specification	All types of skin
Expiration Date	36 months from manufacturing date, 12 month from opening the product
Directions	Skin softening, and dead cell removal. Apply 2 times per day. Lower usage rate for sensitive area, such as face, armpit, knee pit, elbow pit, groin, etc.. Use with sunscreen.
Manufacturer, Distributor	NEOSTRATA / Bakeuro Co., Ltd.
Ingredients	Refined Water, Propylene Glycol, Petrolatum, Mineral Oil, Glycolic Acid, Lactic Acid, Mandelic Acid, Beeswax, Stearyl alcohol, Glucono Lactone, PEG-40 Stearate, Sorbitan Stearate, Ammonium Hydroxide, Arginine, Dimethicone, Maltobionic Acid, Cetyl Alcohol, Tartrazine, Tocopheryl Acetate, Magnesium Aluminum Silicate, Sodium Bisulfite, Propylparaben, Xanthan Gum, Methylparaben , Disodium EDTA, D&C Red 33
Functional Cosmetic	N/A
Caution	1. While or after using the cosmetics, if the applied area develops abnormalities like red spots, swelling, itchiness, etc., stop using it immediately and consult with your physician, etc. 2. Refrain from using it on wound, etc. 9. Storing and handling precautions A) Keep it out of reach of children, B) Keep it out of direct sunlight.
Quality Assurance Standard	For product defects, compensation will be made according the standards of Consumer Dispute set by the Resolution Fair Trade Commission
Manufacturing country	United States

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Problem Dry Skin Cream

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1. Please note that depending on your device, the color of the image may differ from the actual product.
2. Due to the internal policy, the price of the Shilla Duty Free Offline Store and The Shilla Duty Free Shop may differ.
3. Please be aware that the exchange of duty free products may be restricted due to Customs law.
4. Even if the order is completed, it may be canceled due to availability.
5. For defects on your product, please contact the Customer Service Center.
6. Products that are not received by the customer will be automatically canceled 10 days after the departure date. Points and coupons for orders may expire depending on the expiration date. However, it may take up to 16 days depending on the location of the product.

Notes on duty-free shopping

On purchasing duty-free products
- 1.Carry-on instructions may differ depending on the flight information, so please check in advance.
- 2.Please confirm the airport and delivery point before receiving the product.
- 3.Please check the regulations on exchanging duty-free items and returns.

Exchange · Returns

On duty free shop products exchange/return notes
- 1.Please contact us within 30 days after receipt of the goods if you want to return the goods. If the exchange/return is due to your mind change, it has to be unopened.
  - - Depending on the content of the product and the state of the product, it may be impossible to be returned. If the item is lost/damaged by the customer, refund/exchange is not possible.
  - -Customers will be responsible for return shipping/exchange shipping fee(return or retransmission) due to customer's convenience.
- 2.If the product is different from the content you purchased, you can apply for returns within 3 months from receipt.
  - - In case of replacement due to product quality issue, international postage will be paid by The Shilla.
- 3.We will proceed with exchange/return of goods based on customs law.
  - - If you wish to return, we will process the goods when you come back to Korea or international mail from overseas.
    If the total price of goods you want returned is more than $ 800, you must declare it to the customs. Otherwise, we cannot exchange or return goods.
    Declaration is unnecessary when the carrying item does not exceed $ 800.

Cancellation/Exchange Application Information
- 1. Online application: You can apply directly on the [Customer Center]>[1:1 Inquiry] page.

When not accepting goods at departure
- 1. If you do not receive the purchased item for your personal reasons, please contact the customer center. We will gladly process your return.
- 2. If you do not visit on the departure day, we cancel your order within 10 days.
- 3. We will refund within 15 days to your account used at the time of payment after canceling order.

Cancel

1. When returning for your personal reasons, please refer to the explanation below.
- - You can cancel the order directly on My Shilla page before shipping items.
- - After shipping the product, please contact the customer center, or if you post to the customer center>1:1 inquiry page, we will process it.
2. Please note that it may take some time for you to cancel from reception. Cancellation received outside office hours can take up to 24 hours
3. After canceling, points you used for purchase will be refunded. (Except points with the valid period expires) Events and campaigns you participate will be revoked.
4. Please note that you cannot restore the order cancellation after canceling it.
5. If you receive your order again after canceling, please confirm before because there will be a change in the price due to the discount rate of the product, the exchange rate, stocks of goods and gratuities may be insufficient.

After-sales service

1. A/S service will be held at the Shilla Duty Free Shop head office (Seoul store).
- - When visiting the Seoul store of The Shilla Duty Free Shop by A/S service, please carry a voucher or passport.
- - 一Some products are not covered by A/S service. For detailed inquiries, please contact the customer center or store.

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Note when purchasing duty free items

Purchase and exemption limit

- There is no purchase limit for foreigners leaving Korea.
Bringing duty-free items to Korea

- When entering Korea, if you exceed the allowable duty-free limit of travel, you must pay the tax after voluntarily declaring to customs.
-　If not declared voluntarily, additional tax may be levied or subject to penalties under the customs law.
-　When entering Korea by carrying duty-free items, the total amount of duty-free purchase is up to $ 600.
Exchange/refund

- You can request an exchange refund via international mail directly from overseas. If you enter Korea with more than $ 600 of duty-free goods, you will be entitled to an exchange refund only by declaring your goods at the customs office.
Guides on the tax amount

- When the goods are imported exceeding the exemption range, the estimated tax amount can be checked through "Customs tax website" (www.customs.go.kr) with "Estimation of estimated tax amount".
Go to Korea Customs Service

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