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                        Seoul (Head office)

                        Over 550 famous brands, rich best products, spacious leisure space

                        • Business Hour

                          09:00~18:00

                        • Customer Service

                          +82-2-2639-6000

                        • Address

                          249, Dongho-ro, Jung-gu, Seoul.

                        Seoul (Head office)

                        Customer Service

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                        • For after-sales service (Korean Standard Time)
                        • Open weekdays 09:00 - 18:00
                        • Phone +82-2-2639-6000

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                        Note when purchasing duty free items

                        • Purchase and exemption limit
                          - There is no purchase limit for foreigners leaving Korea.
                        • Bringing duty-free items to Korea
                          - When entering Korea, if you exceed the allowable duty-free limit of travel, you must pay the tax after voluntarily declaring to customs.
                          -　If not declared voluntarily, additional tax may be levied or subject to penalties under the customs law.
                          -　When entering Korea by carrying duty-free items, the total amount of duty-free purchase is up to $ 600.
                        • Exchange/refund
                          - You can request an exchange refund via international mail directly from overseas. If you enter Korea with more than $ 600 of duty-free goods, you will be entitled to an exchange refund only by declaring your goods at the customs office.
                        • Guides on the tax amount
                          - When the goods are imported exceeding the exemption range, the estimated tax amount can be checked through "Customs tax website" (www.customs.go.kr) with "Estimation of estimated tax amount".

                        • QRCode

                          Go to Korea Customs Service